Enhance the dine-in food ordering process for a Vietnam-based restaurant

Nam Hoa Noodles & Asian Kitchen is a small Vietnam-based restaurant known for its Asian cuisine, particularly its specialized noodle dishes. In July 2024, I worked with the clients to design their first-ever QR code mobile ordering platform aimed at enhancing the customers' dine-in experience and improving kitchen efficiency. I collaborated closely with a software engineer through weekly sprints to ensure that effective design handoffs were delivered within a tight 2-month timeline (with just 3 weeks for design).


Parts of my (non-linear) design process involved stakeholder interviews, competitive analysis, designing high-fidelity wireframes and interactive prototypes, and usability testing.

Date

July 2024 - August 2024

Role

Lead Designer (Contract)

Skills

Visual Design, Interaction Design, Competitor Analysis, Usability Testing

Team

1 Designer (me), 1 Developer

This case study is a work in progress 🚧🔨

In the mean time, why don't you check out my other case studies? 👀 (or look at a sneak peak of my dev handoff)